All industries
Retail
Commerce support that scales with peak
Retailers handle order enquiries, returns and product questions automatically while marketing runs personalised campaigns off live behaviour.
Use cases
Where teams start
- Order status and returns automation
- Product discovery assistant
- Abandoned cart recovery on WhatsApp
- Peak-season support surge handling
Benchmark
-58%
Support cost per order
Median result across retail deployments in the last twelve months.
Proof
Retail case studies
Kestrel Commerce
Coming soonHandling Black Friday with the same support team
A multi-brand ecommerce operator absorbed a 6x volume spike without temporary hires.
Talk to our retail team
Book a 30-minute demo and we will map your highest-value AI opportunities before you commit to anything.
Book a demoTalk to sales