Unified omnichannel thread
WhatsApp, Instagram, Messenger, email, SMS and live chat merge into one customer timeline.
All products
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Blitz Inbox
One inbox for WhatsApp, Messenger, Instagram, Email and Live Chat
Every customer conversation in one thread, with AI drafting replies, routing by intent and translating in 42 languages.
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- <30s
- First response
- 8
- Channels unified
- 42
- Languages
Capabilities
What Blitz Inbox does
AI reply drafting
Suggested responses grounded in your knowledge base, tone and past resolutions.
Intent-based routing
Messages reach the right team in under two seconds with priority and sentiment tags.
Shared team views
Assignments, mentions, private notes and SLA timers built for high-volume teams.
Live translation
Agents write in their language, customers read in theirs across 42 languages.
CSAT + QA scoring
Automatic quality reviews on 100% of conversations, not a 2% sample.
Outcomes
What changes for your team
- First response time under 30 seconds
- One licence covers every channel
- Full audit trail for compliance teams
- Handover between AI and human in one click
See Blitz Inbox on your data
Book a 30-minute demo and we will map your highest-value AI opportunities before you commit to anything.
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